ProFlex Knee Brace
Easily eliminate this type of pain
Shipping & Delivery
Ordered before 23:00 = Delivered withing 1-3 Business Days
All shipments are insured & provided with Track & Trace. You can track the shipment directly through the link in your mail, or through this page on our site.
All shipping cost are FREE.
Exchanges & Returns
Is the product not to your satisfaction? No problem! You can exchange/return up to 3 years after your purchase.
You can register the return directly by logging into our site and going to 'My orders'. There you select the shipment, and click on 'return'.
Please email us at info@vitanory.com so our customer service team can assist you directly with returning your product(s).
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Frequently Asked Questions
Our customer service is available 24 hours a day, 7 days a week.
Where are Vitanorys products made?
The Vitanory Neck Massager utilizes traction, heat, and vibration massage combined with an ergonomic contour memory foam design.
This breakthrough tecAll Vitanorys products are designed and manufactured in-house in our own overseas facilities to ensure high quality standards and ethical working practices.hnology stretches your neck at just the right angle and decompresses your cervical spine. Then, it deploys soothing heat massages to boost nutrient and oxygen-rich blood flow to your muscles, promoting the regeneration of tissues.
How do I find the right size for me?
You can find the right size by consulting our size chart on each product page. For the best fit, measure your body measurements and compare them to the measurements in the table.
This instruction is specifically for products that have different size options.
What payment methods do you accept?
We accept several payment methods, including credit cards (Visa, MasterCard, American Express), Shop pay, Google pay and Apple Pay.
Can I still change or cancel my order?
Changes to orders are possible, but you must email us immediately as we ship orders 1-2 hours after they are placed. Please contact us at info@vitanory.com to request changes or cancellations.
How can I return or exchange an item?
Returns or exchanges can be made within 30 days of receipt. Items must be unworn and in original condition. Go to our return center on our website to arrange a return or exchange.
How can I contact customer service?
You can contact our customer service team by email at info@vitanory.com. We are ready to help you!
What are the customer service hours?
Our customer service is available 24/7, so we will always provide you with the best service.
